THIS WEBSITE IS OPERATED BY Chiradip Kundu
1. Reservation Policy
- All bookings are subject to room availability.
- A valid ID proof is required at the time of check-in.
- Advance 25% payment required to confirm reservations or online booking.
2. Check-in and Check-out
- Check-in time: 12:00 PM
- Check-out time: 11:00 AM
- Early check-in or late check-out is subject to availability and may incur additional charges.
3. Cancellation and Refund Policy
- Cancellations made 72 hours before check-in are eligible for a full refund.
- Cancellations within 72 hours of check-in will incur one night’s charge.
- No-shows will be charged the full booking amount.
4. Guest Conduct
- Guests are expected to maintain decorum and respect hotel property and staff.
- Any damage to property will be charged to the guest’s account.
- Illegal activities or disturbances are strictly prohibited and will be take necessary legal step.
5. Payment Policy
- Payments can be made via cash, credit/debit cards, or approved digital methods.
- All rates are subject to applicable taxes as per government regulations.
6. Visitor Policy
- Visitors are allowed in guest rooms only with prior approval from the front desk.
- Overnight stays by unregistered guests are not permitted.
7. Pets Policy
- Pets are allowed only in designated rooms (if applicable).
- Guests are responsible for their pets’ behavior and cleanliness.
8. Liability Disclaimer
- The hotel is not responsible for loss or damage to personal belongings.
- Guests are advised to use the in-room safe for valuables.
9. Smoking and Alcohol Policy
- Smoking is permitted only in designated rooms.
- Consumption of alcohol is permitted only in designated rooms.
10. Force Majeure
- The hotel shall not be held liable for failure to provide services due to circumstances beyond its control, such as natural disasters, strikes, or government restrictions.
11. Privacy Policy
- Guest information is collected solely for booking and service purposes and will not be shared with third parties without consent.
12. Governing Law
- All disputes are subject to the jurisdiction of the local courts in India.
